How long is the rental period?

That’s up to you! Our standard rental period is 48 hours, but you have the option of extending your rental for a prorated amount after that, as long as the dates are available! With our online booking system, you can see the pricing for additional days all right there at checkout.

What does the rental process look like?

It’s pretty straightforward - you’ll book the item(s) for the dates you need, and check out & pay. You’ll notice that all items include a refundable deposit - this is to guarantee the safety of our rentals. We will refund your deposit upon safe return of your items. You will also be emailed an event contract to sign at the time of purchase. This is required, since it protects us and you, should anything go wrong! Please note that we are not liable for any personal injury that may occur during your use of our items.

How do I transport such large decor pieces?

The age-old question! It primarily depends on the item(s) you’re renting, but we do our best to create pieces that can be broken down into pieces that are small enough to fit into the back of an SUV! If you prefer not to have to assemble and disassemble your pieces for your event, we’d recommend a truck or trailer for most of our items. You can find specific dimensions and breakdown info (if applicable) on each item page. When in doubt, you can always have us deliver & set up for you as well!

What if an item breaks while I’m renting it?

We’re human too! We understand that accidents happen, but please let us know right away if an item is damaged while in your possession. You will still be required to return the damaged item, likely forfeiting your damage deposit, unless it is lost or unsalvagable, in which case there will be a replacement cost. Replacement costs do vary based on the item, please feel free to reach out if you’d like to know replacement costs before placing your order.

Please note: if you would rather not take any chances with our items, we do offer delivery, setup and pickup for an additional fee. Any damage that occurs to an item while we’re in possession of it will not result in the loss of your security deposit.

Do you offer delivery and setup/teardown?

We do! Please note that these services cost extra, and do depend on location and our schedule availibility, which is separate from item availibility. Please reach out to us at info@borrowedandbubbly.com to inquire about delivery, setup and teardown.

When will you be adding more to your inventory?

Hopefully soon! We’re a small operation (ahem, basically one person at the moment) and make everything with intention and by hand. As the business grows, our inventory will grow too! In the meantime, make sure to tell us which event pieces you’d like to see more of at Borrowed & Bubbly, or if you have any fun custom ideas!

I’m envisioning a specific color/shape/item for my event. Can I place a custom order?

YES! We love helping make your vision come to life! If you’re interested in a custom wedding arch, backdrop, or other large decor piece, please reach out for an estimate. Please note that custom orders do cost more, and we default to you purchasing the item. If you’d like to return it to us for others to use after your event, we can offer you a discounted rate.

What kinds of custom items do you make?

So glad you asked! We specialize in arches, backdrops and accent walls, but we love a challenge! Woodworking is our favorite and we love building tables, benches, etc. as well! Sweetheart tables or picnic tables, anyone?!

What if I need to change or cancel my order?

Life happens, we totally understand! You can add items to your order (pending availability) through our website at any time. Should you need to remove any items, please email us at info@borrowedandbubbly.com, no later than 30 days prior to your event for a full refund. Cancellations occuring within 30 days of your event will be refunded, minus the deposits. No shows or cancellations within 24 hours of your pickup time are not eligible for a refund.

What’s the turnaround time for custom items?

Generally, we need at least 30 days notice to build custom items. Please reach out to us as soon as possible for custom orders, so we can make sure we can build what you need, and give you an accurate estimate for your specific piece(s)!

What kinds of events are your rentals for?

All of them!! We definitely build & rent items with weddings in mind, but we love making backdrops and accent pieces for all kinds of events, from birthday parties to bachelorettes to baby and bridal showers. If you have a vision, we can make it happen! On that note: we are LGBTQ+ affirming here at Borrowed & Bubbly, support people of all backgrounds and religions, and believe that Black Lives Matter. We would love to help make your event absolutely perfect, no matter who you are or who you love!

Can I add writing to your blank backdrops?

So glad you asked! Our backdrops look beautiful with your words, neon signs, names, etc.! If you choose to add your own vinyl lettering to any of our backdrops, please make sure anything you use is removable and fully removed before returning them to us.

If you’re interested in a custom backdrop with permanent hand-lettered details, check out Emmy Shanley Creative Co. (more about her business and our other preferred vendors here!)

Still have questions?

Want to discuss pricing, payment plan options, custom orders, package discounts or collaborations? Let’s chat! Click here, or reach out to Emma by email at info@borrowedandbubbly.com